We all know that phones are extremely expensive in Turkey; Consumers, on the other hand, are trying to buy cheaper phones from abroad in order not to pay too much. So what should you pay attention to when buying a phone? Can any passport be used? What happens to phones whose IMEI is not registered? What is the danger that awaits you when registering your passport on your phone? Never buy a phone without reading it!

Can I use my device brought from abroad in Turkey?

Phones brought from abroad can be used for 120 days without registration. If the device is not registered within 120 days, it is closed to communication.

What devices require registration?

All devices with IMEI information must be registered. (mobile phones, laptops)

I don’t know the IMEI number of my device. How can I learn?

The IMEI number of the device can be found by pressing *#06#.

Is there any time limit for me to register my device coming from abroad?

Registration of devices brought by passengers must be completed within 120 days.

Where can I register?

Where can I register?

The owner of the device brought with the passenger completes the necessary documents to register the device and applies through the e-Government portal. Persons who are not allowed to register through the e-Government portal (Foreign individuals) apply to the operator subscriber registration centers specified below.

How to register through the e-Government portal and what are the required documents?

During the registration process through the e-Government portal, the passport holder can register the device by entering his personal information into the system at www.turkiye.gov.tr ​​with his e-Government password. In applications made through the e-Government portal, no documents are requested from the person and the checks are carried out electronically.

What are the points to consider before registration?

For IMEI registration, the person’s passport must not have registered any device in the last two years and it must not have exceeded 120 days from the date the person entered Turkey.

What needs to be done first for registration?

Inquiring about the right to register through the e-government system; The student must pay the tuition fee (149.20 TL) and complete the registration process.

What should be taken into consideration in the receipt?

The 15-digit IMEI number, name and surname, and TR ID number of the device to be registered must be included on the receipt. Care should be taken to ensure that the IMEI number is correct.

Is the registration process completed after the fee is paid?

Persons who are not allowed to register through the e-Government portal (Foreign individuals) must register at subscriber registration centers. (120 days)

Can I pay by Credit Card?

The phone usage permit fee brought by the passenger can be paid by credit card via the internet tax office of the Ministry of Finance.

Can I pay the fee by EFT to the bank?

It is possible to pay the fee via EFT, provided that the transactions are carried out with the bank you are using.

How to find out whether the device is registered or not after applying for registration?

It can be learned by making an inquiry through the e-Government portal.

I applied to the Subscriber Registration Center with the necessary documents. How do I know when my transactions are completed?

It can be obtained from the subscriber registration centers of the relevant GSM operators or from our Institution’s Information Reporting Center (0312-294 94 94).

How can I perform the registration process if the motherboard is changed after the device brought with the passenger is registered?

first registration applicant; Registration must be made through the E-government portal (www.turkiye.gov.tr) with the exchange certificate received from the company that made the exchange.

What should be included in the exchange document?

It must have a letterhead or company stamp, the company’s name/title, address or telephone information, the old and new IMEI numbers of the device, and both devices must be the same brand.

I just came from abroad but I didn’t bring any device with me. Can I give my passport registration right to someone else for free or for a fee?

According to the regulations of the Ministry of Customs and Trade, a person can bring one device from abroad once every 2 years. Since it is not legally appropriate to register devices that are not known how they were brought to our country within the framework of this regulation, the legal liability that will arise if your passport is used by others belongs to you.

In addition, if the recorded device is involved in a criminal incident, the legal liability belongs to the passport holder. Therefore, be careful when registering your passport!

Can I register my device that was sent by mail or purchased online?

Devices received by mail or purchased over the internet are not registered.

I bought two devices while coming from abroad. Can I register?

With the letter of the General Directorate of Customs dated 31.01.2008 and numbered 2981, it was determined that 1 mobile phone could be brought into the country within 2 calendar years as of 01.02.2008.

Is it possible to register a device for people under the age of 18?

Passengers under the age of 18 from abroad can bring a device with them and register it in their own name. Registration applications for those under the age of 18 can be made by parents or their legal representatives using the child’s identity information through their e-government portal.

How can I find out if my device’s IMEI information has been changed?

It can be learned through the e-Government portal or by calling BTK’s Information Reporting Center (0312-294 94 94).

I queried the IMEI number of my device that I purchased domestically. I got the “Device detected as unregistered” warning. What should I do?

I queried the IMEI number of my device that I purchased domestically. I got the “Device detected as unregistered” warning. What should I do?

You need to contact the place where the device was purchased. In order for the device information imported through legal means to be included in the Mobile Device Registration System, it must be reported to the Information Technologies and Communications Authority by the company that carries out the import transactions. Devices sold without notification are detected by regular inspections and controls and are blocked from communication.

I learned that the device I purchased domestically is unregistered. What are my rights regarding this?

Since such devices are considered “DEFECTIVE GOODS” within the framework of the relevant legislation, consumers can benefit from the rights specified in the Consumer Protection Law No. 6502.

SOURCE: MEMURLAR.NET